
Mayo Clinic Fundamentals of Quality Improvement – Bronze Level Online
Key takeaways to expect:
Taught by Leading Experts
Close quality gaps for best clinical outcomes, safety, & experience
Earn CME Credit
Apply quality improvement frameworks resulting in safe, timely, efficient, effective, equitable and patient
Learn at Your Own Pace
Learn at your own time, at your own pace through this online course
Course Director

Nneka I. Comfere, MD
Nneka I. Comfere, M.D. is an Associate Professor of Dermatology and Laboratory Medicine & Pathology in the Mayo Clinic College of Medicine, Rochester, Minnesota. Her clinical practice includes dermatology and dermatopathology.
Course Pricing
All Medical Professionals
$400
Online course
Earn a maximum of 1.5 AMA PRA Category 1 Credits™
Access course materials through September 21, 2021
Close quality gaps for best clinical outcomes, safety, and experience in your practice
This course is geared towards:
- Organizations
- Health care teams
- Physicians
- Health care providers
- Non-clinical staff
Course description:
The Mayo Clinic Fundamentals of Quality Improvement – Bronze Level course provides key components of quality improvement. Participants will understand why quality is important to their daily work. They know their role in addressing quality gaps that affect customers and patients, recognize the elements of a patient safety program, understand how patient experience is key to quality, and recognize tools and resources to improve quality. Application of the framework for quality improvement results in providing safe, timely, efficient, effective, equitable, and patient-centered services.
Learning objectives:
- Explain the importance of quality practices in your organization
- Identify your role in addressing quality gaps that affect your customer and patients
- Recognize the elements of patient safety
- Describe how patient experience is key to quality
- Identify tools and resources to improve quality
Additional Course Information
Program Schedule
CHAPTER | TITLE | RUNTIME |
1 | Why is Quality Important in Healthcare? | 09:00 |
2 | Knowing Your Role and Customers | 10:30 |
3 | Patient Safety Elements | 15:15 |
4 | The Patient Experience Model | 13:30 |
5 | Resources and Tools to Improve Quality | 20:10 |
Post-Course Assessment | 22:50 |