Mayo Clinic Fundamentals of Quality Improvement – Bronze Level Online

Available online from September 22, 2018 through September 21, 2021

Key takeaways to expect:

Taught by Leading Experts

Close quality gaps for best clinical outcomes, safety, & experience

Earn CME Credit

Apply quality improvement frameworks resulting in safe, timely, efficient, effective, equitable and patient

Learn at Your Own Pace

Learn at your own time, at your own pace through this online course

Course Director

Nneka I. Comfere, MD

Nneka I. Comfere, M.D. is an Associate Professor of Dermatology and Laboratory Medicine & Pathology in the Mayo Clinic College of Medicine, Rochester, Minnesota. Her clinical practice includes dermatology and dermatopathology.

Course Pricing

Close quality gaps for best clinical outcomes, safety, and experience in your practice

This course is geared towards:

  • Organizations
  • Health care teams
  • Physicians
  • Health care providers
  • Non-clinical staff

Course description:

The Mayo Clinic Fundamentals of Quality Improvement – Bronze Level course provides key components of quality improvement. Participants will understand why quality is important to their daily work. They know their role in addressing quality gaps that affect customers and patients, recognize the elements of a patient safety program, understand how patient experience is key to quality, and recognize tools and resources to improve quality. Application of the framework for quality improvement results in providing safe, timely, efficient, effective, equitable, and patient-centered services.

Learning objectives:

  • Explain the importance of quality practices in your organization
  • Identify your role in addressing quality gaps that affect your customer and patients
  • Recognize the elements of patient safety
  • Describe how patient experience is key to quality
  • Identify tools and resources to improve quality

Additional Course Information

Download course information

Program Schedule
CHAPTER TITLE RUNTIME
1 Why is Quality Important in Healthcare? 09:00
2 Knowing Your Role and Customers 10:30
3 Patient Safety Elements 15:15
4 The Patient Experience Model 13:30
5 Resources and Tools to Improve Quality 20:10
Post-Course Assessment 22:50

Mayo Clinic Fundamentals of Quality Improvement – Bronze Level Online

Available online from September 22, 2018 through September 21, 2021